Shipping & Delivery Policy

Effective Date: 30 May 2025
Company Name: AKASH IT HUB
Address: All Saint Saint School, Front of SBI Bank ATM, Dhola Bhata, Near All Saint School, Ajmer, Rajasthan – 305002
📧 Email: info@akashithub.in

At AKASH IT HUB, we aim to ensure a smooth and timely delivery experience for all our customers. This Shipping & Delivery Policy outlines the terms related to the shipping of physical products and the delivery of digital products purchased from our website.

1. Shipping of Physical Products

a) Order Processing

• Orders are typically processed within 1–3 business days after successful payment.

• Processing time may vary during sales, holidays, or due to stock availability.

b) Shipping Methods & Partners

• We use reliable courier services such as Delhivery, DTDC, India Post, and others depending on your location.

• Tracking details will be shared via email or SMS once your order is dispatched.

c) Delivery Time

• Within Rajasthan: 2–4 business days

• Metro Cities: 3–6 business days

• Other Regions (India): 4–8 business days

Note: Delivery timelines are approximate and may vary due to external factors such as weather, courier delays, or regional restrictions.

d) Shipping Charges

• Free shipping may be offered on selected products or order value thresholds (as specified on the website).

• Otherwise, a standard shipping fee will apply and will be displayed during checkout.

2. Delivery of Digital Products

a) Instant Delivery

• Digital products (e.g., software licenses, activation keys, downloadable files) are typically delivered via email or through user dashboard access within minutes to a few hours of successful payment.

b) Delivery Timeline

• Most digital products are delivered within 1–12 hours, but certain items may require manual verification and can take up to 24 hours.

c) No Shipping Charges

• Digital products do not incur any shipping charges.

3. Delivery Issues

Please contact us at info@akashithub.in if:

• Your physical product has not arrived within the estimated timeframe

• Your digital product has not been delivered within 24 hours

• You received a damaged, wrong, or incomplete product

We are committed to resolving shipping-related issues promptly.

4. Order Tracking

Once your order is shipped:

• You will receive a tracking number via email or SMS

• You can use the provided link to track your order status in real time

5. Delivery Restrictions

• We currently deliver within India only

• Certain remote or restricted locations may have limited or delayed service availability

6. Contact Us

For any shipping or delivery inquiries, please reach out to:

AKASH IT HUB
All Saint Saint School, Front of SBI Bank ATM, Dhola Bhata, Near All Saint School, Ajmer, Rajasthan – 305002
📧 Email: info@akashithub.in